About Timeless Select LLC

Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has led Timeless to be one of the most innovative brands in the market.

Community, Culture, and Legacy are the building blocks of what we do at Timeless. We always have and will continue to work with local businesses, artists, charities, and dispensary partners to support the movements that we believe impact our industry and world for the better.

About the role

Operations Managers oversee operational activities at every level of the organization. The Ops Manager is responsible for managing all teams that fall under Operations: departmental production, accounting, distribution, and inventory. We’re looking for an experienced Operations Manager to administer effective policies and procedures for operating at peak efficiency. You’ll need ambition, initiative, and the ability to take responsibility for all facets of the operations department(s), responsible for ensuring the quality of raw materials, processing, and packaging of finished goods to Brand standards. A problem-solving mentality is essential in organizing and monitoring workflow to ensure maximum performance and quality within all operations teams. The specific duties of an Operations Manager include formulating strategy, setting goals according to data, improving personal and staff performance with a coaching/mentor mindset, procuring material/resources, and securing compliance according to state regulations.

Responsibilities

Oversee production by creating and reviewing production team schedules; clarify expectations; calculate requirements; monitor inventories of materials and supplies
- Utilizing Business Central, PowerBI, and OH. Metrc
Set ambitious production goals and communicate them to key personnel
Work with other managers to formulate objectives and understand requirements to achieve company objectives
Organize and coordinate workflow for the Production Team to produce finished goods while maintaining safety, quality, and standards that meet specifications and deadlines.
Monitor production to predict and identify effects on supply chain activities.
Use information systems to control stock levels, inventory accuracy, and orders.
Define and track KPIs for direct reports
Evaluate and conduct performance reviews; provide coaching and guidance to production team members;
QA/QC duties that include data review of analytical testing for quality and consistency.
Inspect physical conditions of equipment, order testing, maintenance, repairs, or replacements; clean and maintain equipment and facility following standard operating procedures to comply with legal regulations.
Create and Update (quarterly) SOPs, training records, and related documentation as needed.
Understand and oversee the distribution schedule and coordinate with the Distribution Lead/ team to understand what staffing needs are being met / need addressed, while also ensuring that the routes make sense logistically for the company.
Oversee the inventory team to ensure that materials/products are received accurately in Business Central and in a timely manner.
Aid inventory in end-of-month reporting to ensure the accuracy of reports and use data to maintain inventory levels necessary for production.
Work alongside Sales to ensure that everything necessary for them to meet goals and increase sales is always available.
Learning to pivot and work with the Sales team on production frequency and planning. The market is everchanging, understand you will have to make quick decisions and be confident in your decision making.
Work with other market managers to formulate objectives and understand requirements.
Estimate and manage COGS
Organize workflow to meet specifications and deadlines
Monitor production to resolve issues in the moment. Create simple solutions and update SOPs to reflect current operations.
Plan and prepare order lists for all raw consumables to be approved by the National Production Manager.
Submit requests for maintenance work, purchasing of equipment, etc.
Submit all new orders for lab testing (Confident Cannabis, LIMS, etc.)
Ensure output meets quality standards.
Enforce health and safety precautions daily to ensure Timeless is always operating in accordance with local state laws and regulations.
Provide upper leadership with a daily production tracker update with full explanations of goals.
Hold weekly meetings with facility leadership to create daily, weekly, and monthly production goals.
Be able to give and receive feedback openly.
You show a high level of professional maturity and emotional intelligence
Siphon, through qualified candidates, holds interviews via phone, zoom, and in person.
Hire and Train qualified candidates.
Always ensure all employees physically have their FA badge/cards on them as it is a part of their uniform.
You have the ability to socialize and lead organizational change and demonstrate an ability to drive individual and team accountability.
Maintain a positive company culture.
Identify and implement process improvements to enhance productivity, reduce waste, and increase efficiency.
Use and continually develop leadership skills
Seek out new and innovative ways to increase business
Allocate labor resources where needed according to set/accomplish production goals
Oversee all time adjustments, time off requests, time edits, etc, to ensure accurate timekeeping and labor allocations
Ensures that all functions are performed to the highest standard of quality and compliance and successfully conforms to all state regulations, organizational standards, policies and procedures, safety and security protocols
Maintains the highest levels of cleanliness and sanitation inside the Production facility. Participates in the clean-up of equipment and the workplace at the end of every day during the walk final walk-through
Keep a Fun, Edgy, and Caring Culture
Presents KPI targets and results during weekly management meetings with the Production Manager, Production Supervisor, and Captains; collaborates cross-functionally to find unique areas of continuous improvement.
Read and understand the medical market rules of Ohio. Even though it is an adult-use market, the new rules are not published. Understanding how you can and cannot operate will be crucial to staying within compliance and succeeding in this role.
Daily BC updates:
- Update Status of Production Orders from Firm Planned to Released for Each Given Day
- Update Any Information on Newly Released Production Orders According to Actual Production Output
- On-Time and Accurate Production Order Completion
- EOD Email to Leadership

Weekly BC updates:
- Weekly Production Order Planning in ‘Firm Planned Production Orders’
- Assignment of Due Dates on Firm Planned Production Orders
- Confirmation of Completion of All Production Orders For the Given Week

Monthly BC updates:
- Review of Stock Keeping Units/Par Levels
- Monthly Production Order Planning in ‘Planned Production Orders’
- Review and Update Due Dates for Any Incomplete Production Orders for the Month

Department Information

Reports to

GM - Ohio
National Production Manager

Direct Reports

Production Team
Distribution Team
Inventory Team

Candidate Qualifications

Skills

Excellent leadership skills, including the ability to set goals and motivate positively
Strong decision-making and a results/ data-driven approach
Exceptional problem-solving skills
Demonstration of exceptional communication skills, including writing, speaking, and active listening
Strong attention to detail
Proficient in MS Office, Spreadsheets, and ERP software
Understanding of quality standards and health & safety regulations
Ability to perform crucial and accurate calculations.
Ability to work within established warehouse procedures and practices
Strong organizational skills and attention to detail
Ability to troubleshoot issues effectively.
Full understanding of the state compliance laws and regulations
Ability to work independently or in a team setting to solve problems positively across departments and interact professionally and as a team player with all levels of contacts, internal and external
Ability to learn and manage ERP/Business Central systems
Basic understanding of the Leaflink, Business Central and Power-BI platforms
Excellent attendance record required

Experience

3 - 5 Years of experience in a similar operations role(required)
2+ years of direct experience with team management, performance evaluations, and KPIs

Educational Background / Certificates

Bachelor’s degree in a related field of study (preferred)
Six Sigma certification(s) (preferred)

Additional Qualifications

Cannabis Manufacturing (preferred)
Must consent to a criminal background check performed by the Company and/or the State of Illinois
Employment offers are contingent upon the successful completion of the criminal background check conducted by the State of Ohio
Must have valid Identification

Physical Demands: (The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job)

Must occasionally lift and move up to 75 pounds
Must be able to be perform all duties on their feet during an 8, and up to a 12 hour shift
Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day.

Compensation

Employment Details

Full-Time
Salary (Exempt)

Base Range

$52,000 annual salary (Depends on Experience)

Full-Time Benefits

Employee discount on website merchandise
10 paid holidays
Sick Time; available after 90 days
Health, Dental, Vision, & Life Insurance; after 90 days
Vacation Time; after 1 year of employment
Paid Parental Leave; after 1 year of employment

Annual bonus based on KPI performance (prorated based on full-time start date)